Privacy Policy

1. Introduction

Welcome to AO Electrical and Solar LTD (“we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [insert website URL], contact us, or engage with our electrical and solar installation services.

2. Information We Collect
We may collect and process the following types of information:
Personal Information

• Full name

• Email address

• Phone number

• Home or business address (for quotations or site visits)

Non-Personal Information

• Browser type and version

• IP address and general location

• Device type and operating system

• Pages viewed and duration of visit
   

3. How We Use Your Information
Your information may be used to:

• Respond to enquiries and provide quotations.

• Schedule service appointments

• Communicate regarding ongoing or upcoming works

• Send invoices or receipts

• Improve our website and services

• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data with third parties.

4. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyse website traffic and remember preferences.
You can control or delete cookies through your browser settings. However, disabling cookies may affect certain website functions.

5. Data Sharing and Disclosure
We may share limited data with:

• Trusted service providers who help operate our website or business systems (e.g., email hosting, payment processors)

• Legal authorities when required to comply with applicable laws or regulations

All partners and service providers are required to maintain strict confidentiality and data protection standards.

6. Data Security
We take all reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
While we strive to ensure full security, no internet transmission is completely secure, and we cannot guarantee absolute protection.

7. Your Data Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (where legally permissible)

• Object to or restrict certain types of processing

• Withdraw consent at any time

To exercise these rights, please contact us at aoelectricalandsolar@gmail.com or by phone at +353 87 346 4958.
You may also lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe your rights have been infringed.
Website: https://www.dataprotection.ie

8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g., for tax and record-keeping purposes).

9. Links to Other Websites
Our website may include links to third-party websites.
Please note that we are not responsible for the content, security, or privacy practices of such sites. We encourage you to read their privacy policies separately.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Details
If you have any questions or concerns about this Privacy Policy, please contact us:
AO Electrical and Solar LTD
Company Registration No.: 782901
VAT No.: 4392097WH
📧 aoelectricalandsolar@gmail.com
📞 +353 87 346 4958
📍 Ireland